If you are not 100% satisfied with your purchase, you can return your order for a full refund. Returns must be unworn, in the state you received them, and in the original packaging. Our new return policy makes it easy and simple to shop with ample time to make a decision! Buyer is responsible for the return shipping fee.
Please contact one of our friendly Customer Service agents.
SIMPLE Terms & Conditions:
With Nisavip's 15-day return policy, there are no special catches. All we ask is that you send the items back to us in the original packaging, and make sure the merchandise is in the same condition. Ensure the following conditions are met for a smooth return process:
- You can return your purchase for up to 15 days from the day it reaches your doorstep.
- Products must be in the condition you received them and in the original box and/or packaging.
- Due to product limitations and hygienic reasons, the below items cannot be returned:
- Underwear & Lingerie
Collection & Return Processing:
Once your return is inspected by our fulfillment center, your refund will be processed and a credit will be automatically applied to your credit card within 7 to 10 business days. Alternatively you can also receive a refund via store credit within 2 business days.
If you received a wrong item, different than what you ordered or damaged during the shipment, we will gladly handle all collection and shipments straight from your doorstep.
For PayPal orders, refunds to your account will be credited within 2 business days.
Purchases using Cash on Delivery will be possible by exchanging products with the same value of the previous order, it’s up to you!